| Web page hosting providers allow a web site to go | | | | to answer questions and provide the necessary |
| live on the Internet. The hosting company chargers a | | | | support. |
| monthly or yearly fee and provides space to upload | | | | Two Important Types of Technical Supporta) Live |
| your website files and folders on their servers that | | | | Chat - A live chat option is important and the |
| are connected to the Internet 24 hours a day, 7 | | | | convenience can't be beat, unless you like sitting on a |
| days a week and 365 days a year. When anyone | | | | phone and being tied up.b) Phone Support - In |
| enters the url of your website into a browser the | | | | addition to Live Chat, the web page host must have |
| browser sends out a request to get the page, the | | | | an 800 support phone acccess. |
| request travels across the internet to the appropriate | | | | Fast Support Response Time - Many web page |
| web server from the hosting company and attempts | | | | hosting companies will allow their customers to sit on |
| to locate the web page on that server. | | | | the phone or in live chat waiting endlessly for an |
| Three Important Features of a Good Web Page | | | | operator to come online, sometimes as long as 45 |
| Hosting Provider | | | | minutes. A good way to test the host before buying |
| 1. Uptime vs. Downtime - Uptime is the percentage | | | | is to access their support and see how long it takes |
| of time the host's server is up and running and able | | | | for them to answer. |
| to deliver your website to a browser without | | | | 3. Most Services for a Low Price - A good hosting |
| problems and server errors. Downtime means that | | | | company will offer the most features for the lowest |
| your site is not accessible to visitors that are trying | | | | price. Some of the important services to look for |
| to access it and so the lower the downtime or higher | | | | are:a) Lots of hosting space and bandwidth - unlimited |
| the uptime the better the hosting company! | | | | is bestb) Hosting of unlimited domains for one low |
| Obviously a web host that can provide a 99% | | | | monthly price.c) Hosting options, such as regular, |
| uptime is better than those that deliver 90%. | | | | reseller and dedicated.d) My SQL Databasese) CGI, |
| 2. Good Customer Service and Support - Good | | | | PHP 5, RoR, Perlf) No contracts or hidden fees and |
| customer support and service is a must have. Web | | | | ample refund time policy.g) C-Panel hosting - Where |
| page hosting is a very technical process. Uploading | | | | you can easily access controls, features and your |
| files, maintaining web pages, back up of files, adding | | | | files and folders. |
| features to your website are just some of the | | | | Overall a good web page hosting provider is essential |
| important tasks that often require support from the | | | | to the success of your websites as well as crucial to |
| web page hosting company. There will always be | | | | having a great amount of piece of mind. There is |
| technical issues and there must be reliable, | | | | nothing more infuriating or upsetting than dealing with |
| knowledgeable and available people on the other end | | | | a bad host. |