Branding, Concept, Communication and Focus Testing

"body">CA-
I've seen it all. The good, the bad and the ugly ofCommunication Arts, the online counterpart of
Web site design. And the more I analyze what's onCommunication Arts magazine.
the Web, the sadder I get, because the Web hasDesign Interact, The premier source of information
become open game for Web site designers with badand inspiration for the field of interactive media.
taste and no plan.Cool Home Pages, Great resource for designer's
On the other hand, there are many talented Webblock.
designers to choose from. But talent will only takeCommunication
one so far.During my career in broadcast graphics we would
A designer has to understand and master thechurn out graphics for the evening news. Many of
essence of design: Design with purpose, Create withthem were "over-the-shoulder" graphics which
purpose, and Implement with purpose.appeared behind the anchor as they delivered the
As with the world of print, TV, and radio, a designerstory. The main philosophy
must design with four specific goals in mind:I constantly ingrained into my design team was:"If it
Brandingdoesn't read - it doesn't work." In other words, if the
Good branding makes the cash register ring. Takevolume of the TV is turned off, the viewer should
Fox News as a case in point. Unlike CNN or MSNBC,know what the story is about without the presence
Fox strives to be a bit more edgy and bold -- andof text or title.
they lead the pack. Their logo animation, bumperYour Web site should project that same philosophy.
graphics, and over-the-shoulder graphics are brightAsk yourself, does it immediately communicate my
primary colors. Even their music is a bit edgier withmessage? In television your message is "one click"
guitar riffs versus the subdued music tones of theaway from the next channel. On the World Wide
other stations.Web, you're one mouse click away from a potential
Conceptcustomer moving on.
A great concept on a shoe-string budget will blowIf you own an e-commerce site, do you expend
away a weak concept on a multi-million dollar budgetWeb real estate endlessly talking about yourself, or
any day. For example, how many truck or SUVdo you get right down to business by featuring your
commercials have you seen with guys careeningproducts?
through mud or snow-covered mountain passes asIf you own an industry or business site, do you have
the words scream out "Chevy Tough" or "Ford, Builtfancy animation with glitzy music, or does your site
to Last." I can't believe executives at these carconvey a serious professional business image?
companies spend millions each year on poorlyMake sure your Web designer is communicating well
conceived advertising campaigns.with the public. Solid thinking translated into clear
Now, see if you remember this one. A mother ismessages works every time.
about to drop her child off at school, and asks if he'dFocus Test
rather get dropped off at the curb instead of directlyWant good feedback? Want good direction? Try a
in-front of the school. The child says, "nah, that'sgrassroots focus test.
okay mom." He steps down from the Hummer andLate one evening after some finger breaking work
strolls up to the school entrance while an olderon some all important Flash animation, the cleaning
student, with his eyes glued to the Hummer, sayscrew entered my office. I asked, "What do you guys
"cool." This is a "concept;" a very well executedthink?" They replied, "What is it?"
concept. It strongly conveys an attitude. EvenI was taken back. Ouch!!! I had fallen into the old trap
Hummer's theme music has attitude. The brandingof not being able to see the forest for the trees.
and concept raises the Hummer's image above theThis is an all too common problem among creative
rest.types. Design work tends to be a labor of love, and
Your Web site or your client's Web site shouldyou can get too close to your project without seeing
convey this type of branding and concept. Thinkthe big picture.
outside the box. Look at other well executed designsGet feedback, it's the breakfast of champions. Ask
for inspiration. Don't look at the industry, look at theyour team, neighbor, spouse, significant other -- ask
design. Just because you're building a Web site for aanyone but yourself. And once you step out on the
golf course doesn't mean you should only Google golfledge, make sure you're ready for negative feedback.
courses in your research. Look beyond. Here areLearn to embrace it and use it to develop into a
some great Web site resources for creativebetter professional. Growing some thick skin will also
inspiration.be helpful.